1. Who We Are

Fun and Gains Therapy provides occupational therapy services in the United Kingdom.
We are the Data Controller for personal information collected through this website.

• Trading name: Fun and Gains Therapy

• Website: www.funandgainstherapy.co.uk

• Email: funandgainstherapy@hotmail.com

• Telephone: 07715901200

• Registered address: 21 Dental Close, borden, Sittingbourne, ME10 1DT

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2. What Information We Collect

We may collect and process:

• Contact details – name, email, phone number, address

• Therapy records & health information you choose to share (classed as “special category data”)

• Booking details (if applicable)

• Technical data – IP address, browser type, pages visited, cookies

We only collect the minimum information needed to provide our services.

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3. How We Use Your Information

We use your personal data to:

• Provide and manage therapy sessions

• Keep appropriate clinical records (required by professional standards)

• Respond to enquiries or feedback

• Process payments and issue invoices

• Send updates or resources you request

• Improve our website and services

• Comply with legal and professional obligations

We rely on the following lawful bases under UK GDPR: consent, contract, legitimate interests, legal obligation, and for health data, provision of health or social care.

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4. Sharing Your Information

We never sell your personal data. We may share it only with:

• Professional service providers (e.g., secure practice-management or email systems)

• Supervisors or professional advisers (anonymised where possible)

• Regulators, insurers, or authorities where legally required or to safeguard someone at risk

• With your explicit consent in other circumstances

All third parties are required to keep your information safe and act only on our instructions.

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5. How Long We Keep Your Data

• Routine enquiries: usually deleted within 12 months

• Clinical records: kept for 7 years after the end of therapy (or until a child turns 25, whichever is later), in line with UK professional guidance

• After retention periods, records are securely destroyed.​

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6. International Transfers

We aim to keep your data in the UK/EEA. If we use services that store data elsewhere, we ensure appropriate safeguards (e.g., UK adequacy decisions or standard contractual clauses).

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7. Data Security

We use secure systems, strong passwords, and encrypted storage where possible.
However, information sent over the internet (e.g., email) is never completely secure — please avoid sending very sensitive details in unencrypted emails.​

 

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request erasure (where legally possible)

• Restrict or object to processing

• Receive a copy of your data in portable format

• Withdraw consent (where processing is based on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk 

To exercise any rights, contact us via the details in Section 1.

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9. Children & Young People

We only collect information about children with the consent of a parent/guardian and for the purpose of providing therapy.

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10. Cookies & Website Analytics

Our site may use cookies or similar tools to improve user experience and monitor performance. You can adjust cookie settings through your browser.

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11. Links to Other Websites

If our site links to other websites, please note we are not responsible for their privacy practices.

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12. Changes to This Policy

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We may update this notice from time to time. The latest version will always be available on our website.

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Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

📧 Funandgainstherapy@hotmail.com
📞 07715901200
📍 21 Dental Close, borden, Sittingbourne, ME10 1DT